Privacy policy and processing of personal data

1. Introduction

SC AC GRAPHIC DESIGN SRL (hereinafter referred to as the "Company") respects the confidentiality of your data and is committed to protecting the personal data we collect. This policy describes how we collect, use and protect our customers' personal data.

2. Collection of personal data

The Company collects the following types of personal data from its customers:

1. name and surname

2. email address

3. phone number

4. company information (if applicable)

5. other information necessary to provide our services

3. Purpose of data collection

Personal data is collected for the following purposes:

1. contacting clients to provide our web development and digital design services

2. sending occasional promotional materials and special offers

3. improving our services and customer experience

4. analyzing traffic and user behavior on our website through analytics tools, such as Vercel Analytics

4. Consent

By providing personal data, customers express their consent to the processing of such data in accordance with this privacy policy.

5. Data security

The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction. These measures include the use of security software and restricting access to personal data to authorized personnel only.

6. Use of analytics tools

The company uses analytics tools, such as Vercel Analytics, to collect information about the use of the website. This information includes:

1. IP addresses

2. the type of browser and device used

3. the pages visited and the duration of the visit

4. other data about user interaction with our website

5. this data is collected for the purpose of improving website performance and user experience. The information collected through these tools is anonymized and is not used to identify individual users.

7. Disclosure of data

The company will not disclose the personal data of customers to third parties, except in cases where this is necessary for:

1. providing the services requested by customers

2. compliance with legal obligations and applicable regulations

3. protecting the rights and interests of the Company

8. Customer Rights

Customers have the following rights regarding their personal data:

1. the right of access to personal data

2. the right to rectify inaccurate or incomplete data

3. the right to data deletion ("the right to be forgotten")

4. the right to restrict data processing

5. the right to data portability

6. the right of opposition to data processing

7. the right to lodge a complaint with the supervisory authority

To exercise these rights, customers can contact the Company at the e-mail address: office@desfro.eu

9. Data retention period

The Company will retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

10. Changes to the Privacy Policy

The Company reserves the right to update this privacy policy at any time. Any changes will be published on our website and, if necessary, customers will be notified by email.

11. Contact

For any questions or requests related to this privacy policy, please contact us at:

• Email: office@desfro.eu

• Phone: +40 754 416 187

This privacy policy was last updated on 06/12/2024.